Privacy Policy

Have a look at our privacy policy below, or contact us for further info.

Privacy policy

Privacy policy

Rulos Barbers | Trumpington, Cambridge & Harston, Cambridgeshire

Last updated: 11 October 2026

1. Introduction

Welcome to Rulos Barbers. Your privacy matters to us, and we are committed to protecting your personal information.

This Privacy Policy explains how Rulos Barbers collects, uses, stores and protects personal data when you visit our website, contact our team or use our barbering services.

Rulos Barbers, operated by Giovanni Favarulo, provides professional men’s haircuts, traditional shaves, beard grooming and other barbering treatments in Trumpington, Cambridge, and Harston, Cambridgeshire.

We aim to handle personal information responsibly and transparently, in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Our website is https://rulos.co.uk/.

2. Who We Are

Rulos Barbers is a traditional and modern barbershop serving customers across Cambridge and the surrounding Cambridgeshire area.

We offer professional grooming services at our Trumpington and Harston locations.

For the purposes of UK data protection law, the person or business legally responsible for deciding how personal information is used is known as the data controller.

Business name: Rulos Barbers

Owner: Giovanni Favarulo

Website: https://rulos.co.uk/

Locations: Trumpington, Cambridge, and Harston, Cambridgeshire, United Kingdom.

Privacy enquiries: Please contact us through our website at https://rulos.co.uk/contact/.

3. What Personal Information We Collect

When you interact with Rulos Barbers, we may collect personal information that you choose to provide.

Depending on how you contact us or use our services, this information may include:

  • Your full name.

  • Your email address.

  • Your telephone number.

  • Information included in enquiries or messages.

  • Appointment details and service preferences.

  • Customer feedback and reviews.

  • Technical information relating to your website visit.

We may also collect limited technical information, such as your IP address, browser type, device information and website activity.

We only collect information that is relevant to providing our services, managing customer enquiries or operating our website.

4. How We Collect Your Information

We may receive personal information in several ways.

Direct contact: When you telephone, email or contact our barbershop, you may provide your name, contact details and enquiry.

Appointments: When arranging a haircut, shave or grooming treatment, we may record information needed to manage your appointment.

Website enquiries: If you complete a contact form, we receive the details you submit.

Customer reviews: When you leave feedback or submit a review, we may receive your name and comments.

Website technology: Our website may collect technical information through cookies, server logs and similar technologies.

Where we receive information from another source, we will provide any additional privacy information required by law.

5. How We Use Your Personal Information

Rulos Barbers uses personal information to provide an efficient, professional and reliable service.

We may process your information to:

  • Respond to questions and customer enquiries.

  • Arrange, confirm or manage appointments.

  • Provide haircuts, shaving and grooming services.

  • Communicate about services you have requested.

  • Maintain appropriate business and financial records.

  • Improve our website and customer experience.

  • Manage customer feedback and complaints.

  • Protect our website against misuse or security threats.

  • Meet our legal and regulatory obligations.

We do not use personal information for purposes that are incompatible with the reasons it was originally collected, unless permitted by law.

6. Our Legal Basis for Processing Personal Data

Under UK GDPR, businesses must have a lawful reason for processing personal information.

Depending on the circumstances, Rulos Barbers may rely on the following lawful bases.

Contractual Necessity

We may need personal information to arrange appointments, provide requested grooming services or take steps before entering into an agreement with you.

Legitimate Interests

We may process information where necessary for our legitimate business interests, provided those interests do not override your rights.

These interests may include responding to enquiries, maintaining website security, improving customer service and managing business operations.

Legal Obligations

We may retain or disclose certain information when required to comply with applicable laws, including tax, accounting and regulatory requirements.

Consent

Where consent is legally required, we will request it before processing your information.

This may apply to certain marketing communications or non-essential website cookies.

You can withdraw consent at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.

7. Appointments and Customer Enquiries

When you contact Rulos Barbers to arrange an appointment, we may request your name, telephone number or other relevant details.

We use this information to manage your enquiry and provide the requested service.

For example, we may need to contact you if an appointment changes or if we require further information.

Providing essential contact details may be necessary to arrange an appointment. However, you are not generally required by law to provide personal information simply to browse our website.

If you choose not to provide information needed for an appointment or enquiry, we may be unable to complete your request.

8. Website Cookies

Our website may use cookies and similar technologies to support its functionality and improve the visitor experience.

Cookies are small files that websites place on your device.

Depending on the technologies enabled on our website, cookies may help us:

  • Maintain essential website functions.

  • Remember relevant website preferences.

  • Understand website performance.

  • Identify technical problems.

  • Improve navigation and usability.

Some cookies are strictly necessary for the website to operate. Others may require your consent.

Where consent is required, we will provide appropriate choices before those cookies are used.

You can also manage cookies through your browser settings.

Disabling certain cookies may affect how some website features work.

9. Website Analytics and Third-Party Services

Rulos Barbers may use third-party services to operate, maintain and improve its website.

These may include website hosting, security, contact forms, appointment management or analytics services.

Where these services process personal information on our behalf, we take appropriate steps to ensure suitable data protection arrangements are in place.

If analytics or other non-essential tracking technologies are used, we will provide the information and consent options required by applicable law.

Third-party providers may operate under their own privacy policies when they act as independent data controllers.

10. How We Protect Your Information

We take the security of personal information seriously.

Rulos Barbers aims to use appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, misuse or disclosure.

These measures may include secure website connections, restricted access to customer information, software maintenance and suitable security controls.

However, no internet-based system can guarantee complete security.

If you believe your personal information has been compromised, please contact us promptly.

11. Sharing Your Personal Information

Rulos Barbers does not sell customer personal information.

We may share information with trusted service providers when reasonably necessary to operate our business.

Depending on our business arrangements, these providers may include:

  • Website hosting and maintenance companies.

  • Appointment or customer communication services.

  • IT support and website security providers.

  • Professional advisers, including accountants.

  • Payment service providers.

  • Public authorities where disclosure is legally required.

We only share information where there is an appropriate lawful basis.

Where a third party processes information on our behalf, we require suitable safeguards and contractual protections where applicable.

12. International Data Transfers

Some third-party technology providers may process or store personal information outside the United Kingdom.

Where international transfers take place, we will ensure that an appropriate transfer mechanism or legal safeguard applies, as required by UK data protection law.

Depending on the destination and provider, this may involve UK adequacy regulations or approved contractual safeguards.

You may contact us for further information about any applicable international transfer arrangements.

13. How Long We Keep Personal Information

We only retain personal information for as long as reasonably necessary for the purpose for which it was collected.

The appropriate retention period depends on the type of information and the reason for processing it.

For example, appointment details may be retained for customer service and business administration, while financial records may need to be kept for longer to meet legal obligations.

We consider the following factors when determining retention periods:

  • The purpose for collecting the information.

  • Applicable legal and accounting requirements.

  • The need to resolve enquiries or disputes.

  • The sensitivity of the information.

  • Whether the information remains necessary.

When personal information is no longer required, we will delete it securely or anonymise it where appropriate.

14. Your Data Protection Rights

Under UK data protection law, you have rights concerning your personal information.

Depending on the circumstances, these may include:

Right of access: You can request a copy of the personal information we hold about you.

Right to rectification: You can ask us to correct inaccurate or incomplete information.

Right to erasure: You may request the deletion of your personal information where the law allows.

Right to restrict processing: You may ask us to limit how certain information is used.

Right to data portability: In qualifying circumstances, you may request that information be provided in a portable format.

Right to withdraw consent: Where we rely on consent, you may withdraw it at any time.

Your Right to Object

You have the right to object to certain processing based on legitimate interests.

You also have the right to object to the use of your personal information for direct marketing at any time.

To exercise your rights, please contact Rulos Barbers through our website.

We will respond within the time limits required by applicable data protection law.

Some rights are subject to legal conditions and exceptions.

15. Marketing Communications

Rulos Barbers may occasionally wish to share information about services, business updates or special offers.

Where marketing communications are sent, we will comply with applicable UK data protection and electronic marketing laws.

We will obtain consent where required and provide appropriate options to stop receiving marketing communications.

You may ask us to stop sending direct marketing at any time.

We will respect your preferences and update our records accordingly.

16. Children’s Personal Information

Rulos Barbers provides haircuts and grooming services for adults and children.

Where a parent or guardian arranges an appointment for a child, we may collect limited information necessary to provide that service.

We aim to collect only the information required for the appointment and handle it appropriately.

We do not intentionally collect unnecessary personal information from children through our website.

Parents and guardians may contact us with questions about information relating to their children.

17. Links to Other Websites

Our website may contain links to external websites, social media platforms or third-party services.

These websites operate independently and may have their own privacy policies.

Rulos Barbers is not responsible for the privacy practices of websites outside our control.

We recommend reviewing the privacy policies of external websites before providing personal information.

18. Automated Decision-Making

Rulos Barbers does not currently intend to use personal information for solely automated decisions that produce legal or similarly significant effects on customers.

If this changes, we will update our Privacy Policy and provide the information required by law.

19. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business operations, website technology or legal requirements.

Any updated version will be published on this page with a revised date.

We encourage visitors to review this page periodically.

Where a change materially affects how we process personal information, we will take appropriate steps to inform affected individuals.

20. Contact Rulos Barbers

If you have questions about this Privacy Policy or how your personal information is handled, please contact us.

Rulos Barbers

Owner: Giovanni Favarulo

Locations: Trumpington, Cambridge, and Harston, Cambridgeshire.

Website: https://rulos.co.uk/

Contact page: https://rulos.co.uk/contact/

We aim to respond to privacy enquiries promptly and handle all requests fairly.

21. Complaints and the Information Commissioner’s Office

If you have concerns about how Rulos Barbers processes your personal information, please contact us first.

We welcome the opportunity to investigate and resolve your concerns.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.

Information Commissioner’s Office

Website: https://ico.org.uk/

Telephone: 0303 123 1113

You can find information about your rights and how to make a complaint on the ICO website.

22. Our Commitment to Your Privacy

At Rulos Barbers, we value the trust our customers place in us.

Whether you visit our barbershop in Trumpington, Cambridge, or Harston, Cambridgeshire, we aim to provide a professional experience while treating your personal information with care.

We remain committed to clear communication, responsible data handling and protecting the privacy of everyone who contacts or visits Rulos Barbers.

Visit us in Trumpington

Your barber will see you now. Book your next hair or beard appointment. Experience an authentic experience of prestigious Italian barbering skills inspired by quintessential British style.